Delivery

1. Where We Ship

Our ready-to-wear collection currently ships within the United Arab Emirates only. Bespoke made-to-measure orders ship worldwide — see our Bespoke Services page for details.

2. Delivery Times

[À COMPLÉTER — délais réels par émirat/transporteur à confirmer avant publication. En attendant, la formulation ci-dessous reste volontairement générique et conforme aux Terms of Service existants (« delivery times are estimates and may vary »).]

Delivery times are estimates and may vary depending on your location within the UAE and courier availability. You'll receive a shipping confirmation email with tracking information as soon as your order leaves our warehouse.

3. Order Tracking

Once your order ships, you'll receive an email with your courier name and tracking number. You can also check your order status any time from My Orders.

4. Shipping Costs

[À COMPLÉTER — grille tarifaire de livraison / seuil de livraison offerte, à confirmer.]

5. Delivery Issues

If your order hasn't arrived within the estimated window, or arrives damaged, contact us at support@axelis.org with your order number and we'll investigate with the courier on your behalf.

6. Questions

See also our Returns & Exchanges policy, or contact support@axelis.org.